Terms of Service

These Master Terms of Service ("Terms") govern your access to and use of the HNN Platform, including without limitation the HNN website, the HNN mobile applications, the HNN OTT applications, and all related HNN-operated digital properties, social media accounts owned by HNN, email and SMS communications, and any other surface through which HNN content is delivered — including the Zanzi voice assistant (collectively, the "Platform"). By accessing or using the Platform, you represent that you have read, understood, and agree to be bound by these Terms and by the HNN Privacy Policy, HNN Universal Disclaimer Stack, HNN Cookie Policy, HNN DMCA Policy, and HNN Accessibility Statement (each incorporated by reference). If you do not agree to these Terms, do not access or use the Platform.

Important Notices — Read First

1. Definitions

"HNN," "we," "us," "our," or "HNN Parties" means Health News Network LLC and each of its past, present, and future parents, subsidiaries, affiliates, and related entities, including without limitation Biohack Yourself Media LLC, Lolli Brands Entertainment LLC, and Biodentistry LLC, together with each of their respective owners, founders, members, managers, officers, directors, employees, contractors, agents, representatives, licensors, licensees, vendors, service providers, and successors-in-interest. The protections of these Terms extend to and are enforceable by all HNN Parties.

"Channel Owner" means an independent expert, practitioner, organization, or other party that has entered into a Master Channel Owner Agreement with HNN and operates a channel within the HNN ecosystem. "Channel Owner Content" means the materials created, uploaded, posted, transmitted, or otherwise made available on the Platform by or on behalf of a Channel Owner. "HNN Content" means the original content created, commissioned, licensed, or otherwise produced by HNN itself. "User," "you," or "your" means any individual or entity that accesses the Platform.

2. Acceptance; Eligibility; Accounts

By accessing or using any part of the Platform, by creating an account, by downloading or installing any HNN application, or by clicking "I accept" or any similar mechanism, you agree to these Terms. The Platform is intended for adult audiences aged eighteen (18) or older; by accessing the Platform, you affirmatively represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding agreements. Certain features require account registration; you agree to provide accurate information and are responsible for maintaining the confidentiality of your credentials. HNN may suspend or terminate your account or access at any time, with or without cause, with or without notice, and without liability. Users may not maintain multiple accounts, create accounts to circumvent suspensions, or share accounts with unauthorized parties.

3. Marketplace Platform Characterization

HNN operates a curated, premium streaming media marketplace that connects independent health, wellness, longevity, and medical experts (Channel Owners) with audiences. HNN provides the infrastructure and discovery layer; Channel Owners operate their own channels, content, monetization, and subscriber relationships. HNN does not produce, create, originate, author, edit, fact-check, verify, endorse, or assume editorial responsibility for Channel Owner Content. With respect to Channel Owner Content and other third-party content, HNN operates as an "interactive computer service" within the meaning of Section 230 of the Communications Decency Act, 47 U.S.C. § 230, and is not the publisher or speaker of such content for purposes of state-law liability. Each Channel Owner is the independent merchant of record for all commercial transactions with Subscribers of their channel; HNN is not a party to such transactions and assumes no responsibility for billing, refunds, chargebacks, customer service, fulfillment, taxes, or any other obligation arising from Channel Owner commercial transactions.

4. User Conduct and Prohibited Uses

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You shall not, and shall not authorize any third party to:

• Use the Platform in any manner that violates applicable federal, state, local, or international law or regulation
• Engage in any conduct that exploits, harms, or attempts to exploit or harm minors
• Post, transmit, or distribute content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or racially or ethnically objectionable
• Harass, stalk, abuse, threaten, or intimidate other Users, Channel Owners, HNN personnel, or any other person
• Impersonate any person or entity or misrepresent your affiliation
• Send unsolicited bulk communications, spam, chain letters, pyramid schemes, or similar
• Collect, harvest, or scrape data from the Platform without express authorization
• Use the Platform to compete with HNN or to develop a competing product or service
• Reverse engineer, decompile, or disassemble the Platform
• Bypass, disable, or circumvent any security, authentication, content filtering, or technical protection
• Transmit viruses, malware, or other malicious code, or conduct denial-of-service attacks
• Use the Platform to train artificial intelligence, machine learning, or large language model systems

Users must comply with the CAN-SPAM Act and other applicable anti-spam laws. HNN enforces a repeat-infringer policy. No pornography is permitted on the Platform.

5. Channel Owner Content

Channel Owner Content reflects the personal opinions, professional perspectives, business interests, and editorial choices of Channel Owners. HNN does not endorse, recommend, validate, or assume responsibility for Channel Owner Content and disclaims any obligation to monitor, fact-check, or verify it. Channel Owners are independent operators responsible for compliance with applicable law and regulatory standards (FTC, FDA, HIPAA, state professional licensing, etc.). HNN may, at its sole discretion and without liability, remove, hide, restrict, demote, or refuse to publish any Channel Owner Content for any reason or no reason. HNN is not obligated to pre-screen Channel Owner Content before it appears on the Platform.

6. Advertiser and Contributor Content

Some content on the Platform is provided by advertisers, sponsors, paid partners, or third-party contributors ("Advertiser/Contributor Content"). It reflects the views and claims of those parties, not of HNN. Material connections (including sponsorship, paid placement, and affiliate relationships) will be disclosed in accordance with FTC Endorsement Guides. Advertiser/Contributor Content is subject to the same disclaimers as Channel Owner Content.

7. Payments, Subscriptions, and Refunds

Where you transact directly with HNN, such transactions are subject to these Terms and the additional terms presented at the point of transaction. Prices are in U.S. dollars unless otherwise stated; applicable taxes are additional. Transactions with Channel Owners are processed by the Channel Owner's own payment processor (Stripe, Square, PayPal, or similar); HNN is not a party to these transactions, and billing, recurring charges, refunds, chargebacks, customer service, and tax remittance are the sole responsibility of the Channel Owner and the payment processor. If you initiate an unwarranted chargeback for a transaction with HNN, you remain responsible for the disputed amount plus reasonable fees, penalties, and recovery costs. Except as required by applicable law or as expressly stated at the point of transaction, all HNN Corporate Transactions are non-refundable.

8. SMS and Communications Consent

By providing your contact information to HNN, you consent to receive communications across digital channels, including SMS/text messages, WhatsApp, email, social media direct messages, push notifications, and other messaging platforms, for transactional, operational, and promotional purposes, in accordance with applicable laws including the TCPA, the CAN-SPAM Act, Canada's CASL, and where applicable the GDPR and PECR. By opting in to SMS, you authorize HNN or its service provider to use autodialer or non-autodialer technology to send messages to the number you provided. To opt out of SMS messages, text STOP in response to any HNN SMS. Standard message and data rates may apply. You may unsubscribe from promotional emails at any time; operational communications may continue regardless of marketing opt-out status.

9. Intellectual Property

All HNN branding, trademarks, service marks, trade dress, logos, designs, software, code, content, and the look and feel of the Platform are the property of HNN and are protected by U.S. and international intellectual property laws. Channel Owners retain ownership of their content subject to the licenses granted to HNN under the Master Channel Owner Agreement. Subject to your compliance with these Terms, HNN grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for personal, non-commercial purposes. To the maximum extent permitted by applicable law, HNN expressly reserves all rights against use of any part of the Platform or its content to train, fine-tune, develop, validate, or otherwise improve artificial intelligence, machine learning, large language model, generative model, or similar systems by any third party. No license for AI training is granted by these Terms or by HNN's silence.

10. DMCA and Copyright Infringement

HNN respects the intellectual property of others and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. If you believe that content on the Platform infringes your copyright, you may submit a DMCA notification to dmca@hnn.media. The HNN DMCA Policy sets forth the procedures for notification, counter-notification, and repeat-infringer termination.

11. Privacy

Your use of the Platform is subject to the HNN Privacy Policy and the HNN Cookie Policy, each incorporated by reference into these Terms.

12. Third-Party Links and Services

The Platform may contain links to or integration with third-party websites, services, applications, or content ("Third-Party Services"). HNN does not control Third-Party Services, does not endorse them, and is not responsible for their content, functionality, availability, privacy practices, or other aspects. Your use of Third-Party Services is at your own risk and is governed by those services' own terms and privacy policies.

13. Disclaimers

The Platform, its content, and any services obtained through the Platform are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. HNN and the HNN Parties disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment, and warranties that the Platform will be uninterrupted, error-free, secure, accurate, or reliable. All health, medical, dental, wellness, fitness, nutritional, financial, and other professional topics discussed on the Platform are for educational, informational, and entertainment purposes only. They are not professional advice and do not create a professional-client relationship. Statements have not been evaluated by the FDA. Always consult licensed professionals. See the HNN Universal Disclaimer Stack for the full health and safety disclaimer.

14. Limitation of Liability

To the fullest extent permitted by law, in no event shall the HNN Parties be liable to you for any indirect, incidental, special, consequential, punitive, exemplary, or speculative damages, including without limitation damages for loss of revenue, income, profits, use, data, goodwill, business opportunity, business interruption, personal injury, pain and suffering, emotional distress, or loss of anticipated savings, whether arising in contract, tort (including negligence), statute, or otherwise, and whether or not foreseeable. The HNN Parties' total aggregate liability to you for all claims arising out of or relating to these Terms or the Platform shall not exceed the lesser of (a) the total amount actually paid by you to HNN during the six (6)-month period immediately preceding the act, omission, or occurrence giving rise to liability, (b) the remedy or penalty imposed by the statute or regulation under which such claim arises, or (c) one hundred dollars ($100).

15. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the HNN Parties from and against any and all claims, demands, actions, liabilities, damages, losses, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and expert fees) arising out of or related to your access to or use of the Platform; your violation of these Terms or any HNN policy; your violation of any law, regulation, or third-party right; any content you submit; your interactions with Channel Owners, Advertisers, Contributors, or other Users; any commercial transaction you enter into with a Channel Owner; and your negligence, willful misconduct, or fraudulent conduct.

16. Monitoring and Enforcement

HNN has the right (but not the obligation) to monitor, review, remove, refuse to publish, or modify any content on the Platform for any reason; disclose User identity or other User information where required by law or in HNN's good-faith judgment; take legal action for any unlawful or unauthorized use; and terminate or suspend access to all or part of the Platform for any reason. You waive any claims against the HNN Parties arising from any such monitoring, removal, disclosure, or enforcement action.

17. App-Specific Provisions

These provisions govern your use of the HNN mobile applications (iOS, Android) and OTT applications (Roku, Apple TV, Fire TV, Google TV, Samsung TV, LG TV, and other smart-TV ecosystems), in addition to all other provisions of these Terms. Your download, installation, and use of HNN applications from an App Store is also subject to the terms of the relevant App Store. In-app purchases are processed through the relevant App Store's billing system and subject to that store's transaction fees and refund policies. HNN applications may access certain device-level features (such as microphone access where used for voice search or similar features), described in the HNN Privacy Policy; you may grant or deny permissions through your device settings. Uninstalling an HNN application does not delete your account, subscriptions, or personal information.

18. Changes to the Platform and These Terms

HNN may at any time, with or without notice, modify, suspend, discontinue, or restrict access to the Platform, any feature, or any content. HNN may update these Terms from time to time; material changes will be communicated through prominent notice on the Platform and/or by email to registered users. Your continued use of the Platform after the effective date of updated Terms constitutes your acceptance of the updated Terms.

19. Dispute Resolution; Binding Arbitration; Class Action Waiver

You and HNN agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or your relationship with HNN (collectively, "Disputes") shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except as expressly carved out. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16. Before initiating arbitration, the party raising a Dispute shall send written notice and the parties shall engage in good-faith informal resolution for sixty (60) days, including an individual meet-and-confer. The seat and venue of arbitration is Palm Beach County, Florida.

You and HNN waive the right to a jury trial and the right to participate in, assert, or initiate any class, collective, consolidated, or representative action or proceeding. Each arbitration shall be conducted solely on an individual basis.

Notwithstanding the arbitration requirement, either party may bring an action in a court of competent jurisdiction located in Palm Beach County, Florida, for injunctive or equitable relief in certain circumstances, and either party may bring an individual claim in small-claims court in Palm Beach County, Florida, if eligible.

20. Limitation on Time to File Claims

Any cause of action or claim you may have arising out of or relating to these Terms, the Platform, or your relationship with HNN must be commenced within one (1) year after the cause of action accrues. Claims not brought within this one-year period are permanently barred.

This one-year limitations period applies regardless of any longer period that might otherwise apply under applicable statutes of limitations. If applicable law prohibits a one-year contractual limitations period, the shortest period permitted by law shall apply.

21. Governing Law and Jurisdiction

These Terms, and any claim or cause of action arising under or related to these Terms or the Platform, are governed by the internal laws of the State of Florida, including Florida's statutes of limitations, without regard to conflict-of-laws principles. For matters not subject to arbitration under Section 19, the parties consent to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida.

22. Assignment

HNN may assign these Terms, in whole or in part, to any successor, affiliate, acquirer, licensee, or other party at HNN's sole discretion without your consent. You may not assign these Terms or your rights or obligations hereunder without HNN's prior written consent.

23. General Provisions

These Terms, together with the HNN Privacy Policy, Universal Disclaimer Stack, Cookie Policy, DMCA Policy, Accessibility Statement, and any other HNN documents incorporated by reference, constitute the entire agreement between you and HNN regarding the Platform. No waiver is effective unless in writing signed by HNN. If any provision is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force. Provisions that by their nature should survive termination shall survive. HNN is not liable for any delay or failure to perform caused by events beyond its reasonable control. These Terms may be accepted electronically, with the same legal effect as a handwritten signature. Where a subject matter is addressed in multiple HNN documents and a conflict exists, the provision providing the greatest legal protection to the HNN Parties controls.

24. Contact Information